We are Walmart deduction specialists. They often short-pay invoices or take invalid deductions, and most claims go unrecovered. We identify and dispute them using best-in-class analytics, then recover what's rightfully yours - with zero upfront cost.
Talk to our team. If there's money to recover, we'll find it - and you pay nothing until we do.
Invalid Walmart deductions from trade promotions, logistics, compliance, and post-audits are costing your brand real revenue. We know the dispute process inside out. We identify them, dispute them, and recover them - at zero upfront cost.
As we recover, we find the root causes driving your deductions. We hand that analysis back - at no extra cost - so you can fix the upstream process. No consultant is offering this today.
Purpose-built for CPG brands selling into Walmart. Every service below is run by specialists who work this account every day.
Promotional allowances, pricing disputes, and quantity variances - identified and disputed.
Shortages, late fees, and routing chargebacks - audited and challenged.
Claims reaching back up to three years. We gather the backup and fight them at the source.
Already written off? We re-examine closed claims for money still on the table.
Every fine validated against your agreements. The invalid ones disputed.
OTIF penalties, SQEP fines, routing violations, and EDI chargebacks - managed end to end by Walmart specialists.
Discounts taken outside your agreed payment terms - found and reclaimed.
While we recover, we find what's causing your deductions upstream - and tell your team how to fix it.
We find where deductions are created, missed, or wrongly written off - then help you close the gaps.
Routing guides, OTIF thresholds, labeling, and EDI reviewed before they turn into chargebacks.
No deductions team? We become yours, from dispute through recovery to prevention.
Talk to our team. If there's money to recover, we'll find it - and you pay nothing until we do.
We review your Walmart deduction history, identify the largest recovery opportunities, and map the deduction codes causing the most invalid claims. Typically complete within the first week.
We file disputes directly with Walmart using your data and our process. We manage the full back-and-forth - backup requests, escalations, and resolution tracking.
While we recover, we identify patterns. Why is Walmart shorting you on logistics? Why do the same compliance codes keep showing up? We document root causes and hand them back to your team.
We don't stop at the first pass. We monitor new deductions as they come in, maintain your dispute pipeline, and provide monthly reporting on recovered funds and deduction trends.
No integration required. We work with your existing data exports - no software to install, no IT project, no subscription fee. You can be live and recovering money within one week. If we don't recover, you don't pay. It's that simple.
Talk to our team. If there's money to recover, we'll find it - and you pay nothing until we do.
This is where CPG deductions concentrate, and it's the only retailer we focus on - so we go deeper than generalists who spread across every account.
From DSD brands to national frozen food manufacturers - the highest deduction volumes in CPG.
Complex retail compliance requirements and high-volume short-pays from major drug and grocery chains.
Routing compliance, EDI chargebacks, and ticketing deductions are endemic to fashion retail channels.
High-dollar deductions from big-box retail with complex co-op and markdown money arrangements.
Chargeback and short-pay management across retail pharmacy and specialty distribution channels.
Talk to our team. If there's money to recover, we'll find it - and you pay nothing until we do.
Get started in one week. No software integration. No onboarding burden. We start recovering next business day once we have your data.
Pure contingency model. No recovery, no fee. We only make money when you make money. No monthly subscription, no setup cost, no risk. If we don't deliver, you owe us nothing.
We find root causes upstream while we recover - at no extra cost to you. This costs us almost nothing operationally and is a massive free add-on that no consultant is currently offering.
We use the best-in-class software and approach for CPG brands.
We know the deduction codes, dispute portals, and compliance programs inside out, along with every escalation path - because it is all we do.
Talk to our team. If there's money to recover, we'll find it - and you pay nothing until we do.
Tell us a bit about your business and deduction volume. We'll follow up within one business day.
Or email us directly at hello@recuperohq.com.
Send us your deduction data and supporting documents. We handle everything after that — validation, disputes, and filing with the retailer.
34 open · 412 credited year to date · Recupero files and tracks every dispute on your behalf
| Claim ID | Retailer | Code | Reason | Amount | Filed | Last Update | Status | |
|---|---|---|---|---|---|---|---|---|
| #REC-1184 | Walmart | 22 | Merchandise billed not shipped | $24,180 | Jul 28, 2026 | Aug 4, 2026 | Disputed | |
| #REC-1183 | Walmart | 25 | No merchandise received - DC 6094 | $19,640 | Jul 27, 2026 | Aug 3, 2026 | Disputed | |
| #REC-1179 | Walmart | OTIF | On-time in-full penalty | $18,650 | Jul 24, 2026 | Aug 1, 2026 | In Review | |
| #REC-1176 | KeHE | MCB | Unauthorized promotional allowance | $16,900 | Jul 22, 2026 | Jul 31, 2026 | Disputed | |
| #REC-1174 | Walmart | SQEP | Pallet labeling defect - Type 2 | $8,200 | Jul 21, 2026 | Jul 29, 2026 | In Review | |
| #REC-1170 | Walmart | 10 | Price difference - cost change not synced | $5,410 | Jul 18, 2026 | Jul 28, 2026 | Disputed | |
| #REC-1160 | UNFI | SHT | Carton shortage - Racine DC | $9,310 | Jul 11, 2026 | Jul 26, 2026 | In Review | |
| #REC-1142 | Walmart | 22 | Shortage claimed despite signed POD | $21,300 | Jul 08, 2026 | Jul 22, 2026 | Recovered | |
| #REC-1131 | KeHE | MCB | Promo rate mismatch vs. agreement | $8,640 | Jul 02, 2026 | Jul 19, 2026 | Recovered | |
| #REC-1094 | Walmart | 22 | Credit memo 88-41290 issued | $17,420 | Jun 24, 2026 | Jul 12, 2026 | Recovered | |
| #REC-1081 | UNFI | SHT | Partial credit - 78% of claim | $6,330 | Jun 18, 2026 | Jul 05, 2026 | Recovered | |
| #REC-1066 | Walmart | 24 | Freight chargeback - routing compliance | $4,900 | Jun 09, 2026 | Jun 28, 2026 | Not Recovered |
Submitted July 28, 2026 · Disputed
This is the 73rd Code 22 shortage traced to DC 6094 this year. Root cause identified: pallet configuration on your ASN does not match how the DC receives and counts cases. We recommend aligning your ASN pallet build with the DC 6094 receiving spec. Estimated impact if unresolved: ~$30,000/year.
Your Recupero team, messages, and user access
| Name | Role | ||
|---|---|---|---|
| Jane Okafor | jane@sunrisesnacks.com | Admin | |
| Priya Raman | priya@sunrisesnacks.com | Analyst | Edit |
| Dana Whitfield | dana@sunrisesnacks.com | View only | Edit |
| Ben Alvarez | ben@sunrisesnacks.com | View only | Edit |
Recovery program summary · Walmart, KeHE, UNFI · updated Aug 5, 2026
Walmart accounts for 71% of recovery — consistent with 68% of your total shipped volume.
73 claims traced to pallet configuration mismatches at the Bentonville DC. Proof of delivery confirms full shipment in 68 of them.
Late deliveries cluster in the two weeks preceding promotional events. Order surge is exceeding your co-packer lead time.
Cost change effective dates were not synced to Retail Link. Corrected in May — claims dropped from 24/mo to 3/mo.
Last analyzer run Aug 5, 2026 at 6:12 AM · next run in 4h 22m · 12 clients · $1.84M in open disputes
| Client | Top root cause | Annualized | |
|---|---|---|---|
| Sunrise Snacks | Pallet config — DC 6094 | $61K | Send |
| Copper Kettle | ASN timing vs. receipt | $44K | Send |
| Verde Foods | Promo rate sync | $38K | Send |
| Northfield Dairy | Label spec drift | $19K | Send |
Claim #REC-1184 · Sunrise Snacks Co. · $24,180 · Code 22
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